Frequently Asked Questions
Answers to common questions about our end-of-tenancy cleaning service, booking, and guarantee.
What areas do you cover?Open
We cover Greater Manchester, including Manchester City Centre, Salford, Trafford, Stockport, Oldham, Rochdale, Bury, Bolton, Wigan, and Tameside. If you’re nearby, message us on WhatsApp and we’ll confirm.
What is included in an end-of-tenancy clean?Open
A full move-out clean covering the kitchen, bathrooms, bedrooms, reception areas, skirting, doors, and inside windows, with detailed attention to high-touch areas and build-up. Optional extras like oven, fridge/freezer, and carpet cleaning can be added during your quote.
Do you bring your own products and equipment?Open
Yes. Our team arrives with professional products and equipment. If you have any special requirements, tell us when booking.
Do I need to be at the property?Open
No. Many customers provide access via key safe, agent, or landlord. If you can’t be there, just share access details after booking.
How does your money-back guarantee work?Open
If you’re not satisfied, contact us as soon as possible and we’ll arrange a re-clean or refund in line with our guarantee. We aim to make sure the property meets the agreed cleaning standard.
How long does a clean take?Open
It depends on the property size and condition. Most cleans take a few hours, while larger or heavily soiled properties can take longer. Your confirmation will reflect the selected service and time slot.
Can I get an instant quote online?Open
Yes. Use our online quote and booking flow to see transparent pricing and book instantly. You can also message us on WhatsApp if you need help choosing options.
Do you clean ovens and appliances?Open
Oven and appliance cleaning can be included as an add-on. Select the extras you need during your quote to see the exact price.
Can you provide an invoice or receipt?Open
Yes. We can provide confirmation and payment records for your tenancy documents. If you need specific details on your invoice, contact us after booking.
Do you offer same-day or urgent bookings?Open
Sometimes, depending on availability. The fastest way is to message us on WhatsApp with your postcode, property size, and preferred time.
Ready to book?
Get an instant quote online, or message us on WhatsApp for quick help.
- Instant online quote
- Transparent pricing
- Money-back guarantee